Terms of service

Last Updated: November 9, 2026

Welcome to WearWasli. These Terms & Conditions govern your access to and use of our website, https://wearwasli.com/, and the purchase of products offered through our online store.

By accessing, browsing, or placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.

1. General Information

WearWasli is an online clothing and fashion brand offering carefully designed and crafted apparel. We reserve the right to update, modify, or replace any part of these Terms & Conditions at our discretion without prior notice.

Customers are encouraged to review this page periodically to stay informed about any changes.

2. Product Information & Availability

• We make every effort to display accurate product descriptions, images, colors, sizes, and other relevant details.

• Product colors may appear slightly different depending on your screen resolution, device settings, and lighting conditions.

• Minor variations in embroidery, prints, embellishments, fabric texture, or finishing may occur due to the nature of garment production.

• All products are subject to availability and may be discontinued or restocked without prior notice.

• If an ordered product becomes unavailable after purchase, our customer support team will contact you regarding the available options.

3. Orders & Confirmation

• Orders can be placed directly through our official website.

• An order is considered confirmed once it has been successfully placed and the required payment or order confirmation process has been completed.

• For Cash on Delivery orders, confirmation may require verification through our customer support team.

• WearWasli reserves the right to cancel, refuse, or hold an order in cases of incorrect information, suspected fraudulent activity, stock unavailability, or other legitimate operational reasons.

• Customers are responsible for providing accurate contact numbers, email addresses, and complete delivery addresses.

• Any changes to an order after confirmation are subject to approval and order processing status.

4. Pricing & Payments

• All prices displayed on our Pakistan website are in Pakistani Rupees (PKR), unless otherwise specified.

• Prices for international customers may be displayed in their selected local currency.

• Product prices, promotional offers, and shipping charges may change without prior notice.

• Applicable discounts and promotional offers are valid only during their specified promotional periods.

• We accept the payment methods displayed at checkout.

• Cash on Delivery (COD) is available only for eligible orders within Pakistan.

• International orders require advance payment. Cash on Delivery is not available for international deliveries.

• Orders requiring advance payment will be processed after successful payment verification.

WearWasli reserves the right to correct pricing errors, promotional mistakes, or incorrect product listings.

5. Shipping & Delivery

WearWasli delivers orders across Pakistan and to selected international destinations.

Domestic Shipping (Pakistan):

• Estimated delivery time is approximately 4–5 business days.

• Delivery timelines may vary depending on the destination, courier operations, weather conditions, and other unforeseen circumstances.

International Shipping:

• Estimated delivery time is approximately 10–15 working days.

• Some international orders may arrive earlier, depending on the destination and courier service.

• International shipping charges are calculated according to the applicable shipping rates and order weight.

Please note that all delivery timelines are estimates and are not guaranteed. WearWasli is not responsible for delays caused by courier companies, customs authorities, public holidays, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping details and ensuring someone is available to receive the parcel.

6. Order Cancellation & Modifications

• Customers should contact our support team as soon as possible if they wish to cancel or modify an order.

• Cancellation or modification requests are subject to the order's processing and dispatch status.

• Once an order has been processed, dispatched, or handed over to the courier, cancellation or modification may no longer be possible.

• Orders placed with special customization requirements may not be eligible for cancellation once production has started.

WearWasli reserves the right to cancel an order due to stock issues, incorrect pricing, payment problems, or suspected fraudulent activity.

7. Exchange, Return & Refund Policy

At WearWasli, we aim to provide quality products and a satisfactory shopping experience.

Please carefully review the following conditions before placing an order:

• We offer an exchange policy only. Returns and refunds are not accepted.

• Customers must notify our support team within 7 days of receiving the parcel if they wish to request an exchange.

• Exchange requests must be approved by our customer support team before sending any product back.

• Products must be unused, unworn, unwashed, and in their original condition, with all original tags and packaging intact.

• Products showing signs of use, damage, washing, alteration, or missing tags may not qualify for an exchange.

• Customers are responsible for the shipping charges associated with exchanges.

• Any price difference between exchanged products must be settled before the exchange is processed.

• Shipping and delivery charges are non-refundable.

For exchange assistance, please contact us at wearwasli@gmail.com.

8. Customization Policy

• Only selected customization options, such as shirt length, may be available upon request.

• Product colors, original designs, embroidery patterns, and other design elements cannot be customized unless explicitly offered.

• Customization requests must be communicated and approved before order confirmation.

• Customized orders may require an advance payment.

• Once customization or production has started, changes or cancellations may not be accepted.

9. International Orders, Customs & Duties

For international deliveries:

• Customers are responsible for any applicable customs duties, import taxes, clearance fees, or other charges imposed by their destination country.

• Such charges are not included in product prices or shipping fees unless explicitly stated.

• Customs regulations and import requirements vary from country to country.

• WearWasli is not responsible for delays caused by customs inspections or clearance procedures.

• Customers are responsible for ensuring that the ordered products can legally be imported into their destination country.

10. Intellectual Property Rights

All content available on the WearWasli website, including but not limited to:

• Product photographs and videos

• Clothing designs and product concepts

• Brand name, logo, and visual identity

• Website content, descriptions, and graphics

• Marketing materials and promotional designs

is the property of WearWasli or its respective content owners and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or commercially used without prior written permission from WearWasli.

Unauthorized use of our brand name, product images, or other copyrighted materials may result in appropriate legal action.

11. Website Usage & Customer Responsibilities

By using our website, you agree:

• To provide accurate, complete, and up-to-date information when placing an order.

• Not to use our website for fraudulent, unlawful, or unauthorized purposes.

• Not to attempt to interfere with website security, functionality, or services.

• Not to misuse promotional codes, discounts, or other offers.

• Not to copy, reproduce, or misuse our website content or intellectual property.

We reserve the right to restrict or terminate access to our website in cases of misuse or violation of these terms.

12. Limitation of Liability

WearWasli makes reasonable efforts to maintain accurate product information, reliable website functionality, and satisfactory customer service.

However, we shall not be held responsible for:

• Delays caused by courier companies or third-party service providers.

• Temporary website interruptions, technical issues, or payment gateway failures.

• Minor differences in product appearance caused by screen settings or lighting.

• Events beyond our reasonable control, including natural disasters, strikes, government restrictions, or other unforeseen circumstances.

• Indirect losses arising from the use of our website or products, to the extent permitted by applicable law.

Nothing in these Terms & Conditions excludes any liability or consumer rights that cannot legally be excluded under applicable law.

13. Third-Party Services & Links

Our website may include links to third-party websites, payment gateways, courier services, or other external platforms.

These services operate independently and may have their own terms, conditions, and privacy policies.

WearWasli is not responsible for the content, security, policies, or services provided by third-party websites.

14. Privacy & Personal Information

We respect the privacy of our customers and take reasonable steps to protect personal information.

Information collected during the shopping process, including names, contact details, shipping addresses, and order information, may be used for:

• Processing and fulfilling customer orders.

• Arranging deliveries and shipment tracking.

• Providing customer support.

• Sending order updates and relevant communications.

• Improving our website and shopping experience.

Personal information is handled in accordance with our Privacy Policy and applicable laws.

15. Force Majeure

WearWasli shall not be held liable for any failure or delay in fulfilling its obligations due to circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, fires, strikes, government restrictions, political instability, transportation disruptions, courier service interruptions, or other unforeseen events.

We will make reasonable efforts to inform affected customers and resolve any issues as soon as possible.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising from the use of our website, purchases, or these terms shall be subject to the jurisdiction of the competent courts of Pakistan, subject to applicable consumer protection laws.

17. Changes to These Terms & Conditions

WearWasli reserves the right to revise, update, or modify these Terms & Conditions at any time without prior notice.

Any changes will become effective once published on this page. Continued use of our website after changes have been published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

18. Contact Information

If you have any questions, concerns, or require assistance regarding these Terms & Conditions, please contact our customer support team.

Brand: WearWasli

Website: https://wearwasli.com/

Email: wearwasli@gmail.com

Phone / WhatsApp: +92 313 2242367

Business Location: Faisalabad, Pakistan

Thank you for choosing WearWasli.

WearWasli – Dress Beyond Ordinary.